Returns & Order Cancellation Policy
Order Cancellations
All orders are processed quickly to ensure timely delivery.
Orders cannot be canceled once they have been placed and shipped.
If you need to make changes, please contact us immediately after placing your order. We will do our best to assist before processing begins.
Returns & Eligibility
We want you to be satisfied with your purchase. Returns are accepted under the following conditions:
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Items must be unused, unwritten in, and in original condition
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Return request must be made within 15 days of receiving your order
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Any item that has been written in, used, or damaged will not be eligible for a return
Return Shipping
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Customers are responsible for all return shipping costs
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We recommend using a trackable shipping method, as we are not responsible for lost returns
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Email ceo@martisthelovecoach for return instructions
Refunds
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Once your return is received and inspected, you will be notified of approval
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Approved refunds will be issued to your original payment method
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Please allow 5–10 business days for the refund to process depending on your bank
📩 Contact
If you have any questions regarding your order, please contact:
ceo@martisthelovecoach.com
We reserve the right to refuse returns that do not meet the above conditions.